Warranty Info
Where You’re Covered
The Tire & Service Network Promise
Independently owned & operated. We promise that our work will be performed to the highest professional standards. We promise to explain the cost and need for any repair we recommend.
We promise to protect your rights with a nationwide warranty.
Where You Can Obtain Warranty Service
If you experience a warranty-related problem, take your repair invoice to the Tire & Service Network provider that performed the service. If you are more than 25 miles from that location, you must go to the nearest Tire & Service Network outlet.
General Warranty
Warranty Agreement
The Tire & Service Network outlets warrant that the performed repairs will be free from defects in material or workmanship for either 12 months or 12,000 miles, whichever comes first.
If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workmanship or material during the warranty period, this Tire & Service Network provider will perform the repairs again, including parts and labor, under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods.
Warranty repair costs are covered up to the cost of the original repair.
Exclusions
Warranty period for lube, oil and filter change, transmission fluid exchange, coolant exchange, differential fluid exchange, brake fluid exchange, power steering fluid exchange, engine decarbonization, wiper blades, bulbs and air filter is 90 days or 4,000 miles, whichever comes first.
This warranty does not apply to vehicles used commercially.
Service Warranty Policy
This warranty is only for you and the vehicle serviced. It is not transferable. Goodyear will not be responsible for any consequential, incidental or indirect damage under this warranty. Implied warranties shall be limited to the duration of this warranty and shall exclude consequential damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you (but in no event shall the inapplicability of such limitations or exclusions invalidate any other terms of this warranty). A buyer of Goodyear products or service has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer’s hands for warranty repairs. If a covered condition exists within the warranty period, the warranty will not expire until the condition has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the condition and the buyer notifies the Tire & Service Network provider which performed the warranted service of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the condition has not been fixed, the buyer may return his/her vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.
Services with Warranties
Air Conditioning & Cooling System Service Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Wheel Alignment Warranty
NOTE: Steering or suspension parts installed after the alignment voids the limited warranty.
- PARTS: 6 months or 6,000 miles, whichever comes first.
- LABOR: 6 months or 6,000 miles, whichever comes first.
Belts & Hoses (Cooling System) Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Brake Service Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Engine Tune-Up Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Exhaust Components, Steering, and Suspension Parts Warranty
NOTE: Excludes muffler and drive train components.
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Muffler Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Road Hazard Warranty Service
Time-based coverage for 3 years:
- Year 1: Free replacement up to $150 if unable to repair
- Year 2: Tire is pro-rated up to $150; Consumer pays 50% of replacement cost
- Year 3: Tire is pro-rated up to $150; Consumer pays 75% of replacement cost
Steering and Suspension Parts and Exhaust Components Warranty
NOTE: Excludes drive train components and excludes muffler.
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Struts & Shocks Warranty
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
Wheel Balance Warranty
NOTE: Includes auto and light truck tires only. Not valid if tire is demounted.
- PARTS: 12 months or 12,000 miles, whichever comes first.
- LABOR: 12 months or 12,000 miles, whichever comes first.
- TPMS reset procedure not included in lifetime warranty.
- TPMS warns the driver when the pressure in one or more of the vehicle’s tires is 25% or more below the vehicle manufacturer’s recommended cold inflation pressure.
